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![Verizon Report Indicates Cyberthieves Are Keying in on Human Nature]()
A recent data breach investigation conducted by Verizon reported that cybercriminals have been intentionally taking advantage of human nature. These cyberthieves prey on natural human tendencies with attack patterns like phishing and a heightened use of ransomware. The details of this cybersecurity information were presented in the company’s highly respected and widely read 2016 Data […]
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![The Importance of Information Security Compliance]()
If you own or manage a business, you have likely heard the term “information security compliance” before. Each organization has specific information security compliance duties that cannot be neglected. Let’s take a look at approaches to compliance, the importance of compliance and what happens when businesses ignore this obligation by performing what the IT industry […]
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![How Much Should You invest in Outsourced IT Services?]()
If you’re in the market for outsourced or managed IT services, you will be placing some, if not all, of your information infrastructure into the hands of an outside Managed IT Service Provider. In most cases, companies outsource their IT processes when they don’t want the burden of in-house tech, or in instances where they […]
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![A Look at the Value of a Cyber Security Plan for Your Business]()
Cyber security has rapidly emerged as one of the top priorities for businesses of all different sizes and specialties. Almost every organization relies on the World Wide Web for business purposes. From online communications to web purchases, data storage in the cloud and the Internet of Things (IoT), it seems like nearly everything is dependent […]
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![A Look at Whether Outsourcing Your Company’s IT Work Is the Right Move]()
When it comes to IT support, small businesses find it nearly impossible to employ an in-house team of specialists. Most small- to medium-sized businesses find it prudent to outsource the work to IT specialists who can provide support on an as-needed basis. Let’s take a deeper look at whether outsourcing your company’s IT work is […]
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![Why The Customer Experience Is So Important In Customer Service]()
With the rise of social media and increased competition across so many industries, we have seen a considerable shift in the traditional approach to customer service. In the past, the focus was all about the end result. So much attention was given to such things as average call handling time, and moving through the calls […]
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![Skype’s Cost and Performance Benefits for Small and Medium Businesses]()
Skype is an invaluable tool for any business, with benefits in both cost and performance. It is important to understand these benefits to identify the best solutions for your business. Benefit 1: Clarity Any user of VoIP (Voice over Internet Protocol) phone systems appreciates call clarity. The scratchy audio of conventional phones (even landlines) is […]
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![Why IT Outsourcing Is the Secret to an Improved ROI]()
When it comes to determining an exact dollar amount to spend on IT outsourcing, keep a number of key factors in mind. For starters, there is no “right” or “wrong” answer to the question of “how much should I spend?” Every company has its own unique goals that need to be addressed by this decision. […]
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![The Top 5 Cyber Security Issues of 2016]()
In 2015, I witnessed numerous, high-profile cyber attacks. It began with the pilfering of tens of millions of social-security records at a major health insurer. Then I noticed infiltrations of major global hospitality firms and hotel chains such as Hyatt Starwood and Hilton following these attacks. I expect the attacks to become more frequent, farther […]
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![Warning from U.S. Homeland Security–Uninstall QuickTime]()
Warning to Window users with QuickTime installed on their computers–uninstall it, now. Clients on our managed IT services agreements currently have this addressed. Questions? Call us immediately. According to a statement issued by the U.S. Department of Homeland Security Computer Emergency Readiness Team: “Computers using unsupported QuickTime software may increase risks from viruses and other […]
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![Top 5 Advantages of Microsoft Office for Business]()
Originally released all the way back in 1990, Microsoft Office evolved from its simple origins into the dominant productivity suite on the planet. According to research conducted by Softpedia, there were over a billion Microsoft Office users worldwide as of 2012 – many of whom were business users. There are a wide range of different […]
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![Mysterious Hacking Group Has Had Access to Government Records for Years]()
Earlier in April, the FBI warned that a group of foreign government-backed hackers known as APT6 has been compromising commercial and governmental networks and stealing information from them since 2011. This surprising news, revealed in an alert the agency issued, stated that these groups are still continuing their activities even after it was discovered that […]
